Privacy Policy

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Effective Date: 18/05/2025

Last Update: 18/05/2025

1. Introduction 

At OPICA LTD, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Data Controller

OPICA LTD
Contact Email: info@opicaplatform.com

3. Data We Collect 

We may collect and process the following categories of personal data:

• Identification Data: Name, email address, phone number, job title, company name. 
• Account Information: Login credentials, user preferences. 
• Usage Data: IP address, browser type, operating system, pages visited, and other analytical data. 
• Communication Data: Records of correspondence, support inquiries, and feedback. 
• Marketing Preferences: Subscription status, interests, and engagement metrics.

4. How We Collect Data 

We collect data through:

• Direct Interactions: When you fill out forms, register for an account, or contact us. 
• Automated Technologies: Cookies and similar tracking technologies. 
• Third-Party Sources: Partners, service providers, and publicly available sources.

5. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Providing and Maintaining Our Services: To fulfill our contractual obligations and ensure the proper functioning of our services. 
• Communicating with You: To respond to your inquiries, provide customer support, and send important notices. 
• Improving Our Website and Services: To analyze usage patterns and enhance user experience. 
• Marketing Communications: To send you promotional materials, subject to your consent. 
• Compliance with Legal Obligations: To adhere to applicable laws and regulations. 

Each of these purposes is grounded in a lawful basis as stipulated by the GDPR, such as the performance of a contract, legitimate interests, consent, or compliance with legal obligations.

6. Data Sharing Disclosure

We might share your data with:

• Service Providers: Hosting, analytics, customer support, and marketing services.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties respect the security of your personal data and comply with GDPR requirements.

7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy Decisions by the European Commission

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose we collected it for, including satisfying legal, accounting, or reporting requirements.

9. Your Rights

Under GDPR, you have the right to:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data.
• Restriction: Request restriction of processing.
• Data Portability: Request transfer of your data.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time.

To exercise any of these rights, please contact us at gdpr@opicaplatform.com.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. For detailed information, please refer to our Cookie Policy. 

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: gdpr@opicaplatform.com