OPICA
OPICA
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About OPICA

The Story Behind OPICA

"I created OPICA because I've lived the complexity it solves."


For over 20 years, I've worked across frontline customer service, operational leadership, and digital transformation, within high-regulated, precision-driven environments where compliance, consistency, and clarity are non-negotiable. I've seen how fragmented documentation, inconsistent training, and disconnected compliance tools hold business back.

I knew there had to be a better way, one that didn't just organize information, but made it usable, intelligent, and secure. OPCIA is that solution. It's build to remove noise, reduce risk, and give people clarity in their work, powered by the right balance of human expertise and AI-driven automation.


OPICA it's a smarter way of operating.


-Daniel Donos - Founder & CEO

Our Mission

To empower organizations with intelligent, accessible, and secure knowledge systems that streamline compliance, enhance operational clarity, and enable continuous learning, all through the seamless synergy of human expertise and AI-driven automation. 

Our Vision

To become the global standard for knowledge and compliance management by redefining how businesses capture, structure, and activate their internal intelligence, turning every organization into a faster, smarter, and more resilient version of itself. 

Expertise

OPICA is the result of decades of hands-on experience across complex, highly regulated industries where compliance, clarity, and operational agility are critical.


Our expertise is grounded in the challenges real organizations face every day — from disjointed documentation and inconsistent onboarding to the burden of staying audit-ready in dynamic regulatory environments. OPICA was designed not just to solve these problems, but to prevent them.


Key areas of expertise that shape OPICA’s DNA:


  • Process Design & Knowledge Architecture
    Deep experience designing end-to-end operational frameworks, including SOPs, work instructions, workflows, and compliance documentation — all with usability and accountability at the core.
     
  • Regulatory & Compliance Operations
    Proven understanding of KYC, due diligence, and documentation controls, developed through work in high-compliance industries where precision is mandatory and audits are routine.
     
  • Department & Function Launch
    Strategic involvement in building new business units from the ground up, including developing documentation systems, training structures, and scalable knowledge-sharing models.
     
  • Product Development Collaboration
    A strong track record of driving software enhancements — from identifying functional gaps and shaping user stories to working directly with development teams, testing new features, and validating usability through UAT (User Acceptance Testing).
     
  • Human-Centered System Thinking
    Every insight driving OPICA comes from real users and frontline teams — resulting in a platform that feels intuitive, adapts to different roles, and bridges the gap between technology and daily operations.


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